.ai-knowledge{border-radius:14px;max-width:1000px;margin-top:16px;padding:20px}.ai-panel-heading{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.ai-panel-heading h2{margin:0 0 6px;font-size:18px}.ai-knowledge p{color:#64748b;font-size:12px;line-height:1.6}.ai-provider-status{background:#ecfeff;border-radius:8px;padding:8px 10px}.ai-knowledge fieldset{border:0;margin:16px 0;padding:0}.ai-knowledge legend{padding:0 0 12px;font-size:13px;font-weight:700}.ai-knowledge label{color:#475569;gap:5px;font-size:11px;font-weight:700;display:grid}.ai-knowledge input,.ai-knowledge select,.ai-knowledge textarea{color:#1e293b;width:100%;min-width:0;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:7px;padding:8px;font-size:12px}.ai-knowledge textarea{resize:vertical;min-height:80px}.ai-fields{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:12px 0;display:grid}.ai-knowledge .ai-help{font-size:11px}.ai-knowledge .ai-checkbox{align-items:center;gap:8px;margin:12px 0;display:flex}.ai-checkbox input{width:auto}.ai-settings{border:1px solid #cbd5e1;border-radius:10px;margin:16px 0;padding:16px}.ai-settings h3,.ai-outcome h3{margin:0 0 8px;font-size:14px}.ai-outcome{background:#f0fdfa;border-radius:10px;margin:16px 0;padding:16px}.ai-outcome pre{white-space:pre-wrap;overflow-wrap:anywhere;font:inherit;font-size:13px;line-height:1.6}.ai-outcome ul{color:#475569;padding-left:18px;font-size:12px}.ai-actions{align-items:center;gap:12px;display:flex}.ai-knowledge .text-button,.ai-knowledge .secondary-button{width:auto;margin:0}.ai-knowledge [role=alert]{color:#b91c1c}@media (width<=600px){.ai-fields{grid-template-columns:1fr}.ai-knowledge{padding:14px}.ai-panel-heading{flex-wrap:wrap}}.operational-order-history{border-top:1px solid #a5f3fc;gap:9px;margin-top:11px;padding-top:11px;display:grid}.operational-order-history-heading{justify-content:space-between;align-items:flex-start;gap:9px;display:flex}.operational-order-history-heading h3{margin:0 0 3px;font-size:13px}.operational-order-history-heading p:not(.eyebrow){color:#64748b;margin:0;font-size:10px}.operational-order-history-heading .secondary-button{white-space:nowrap;align-items:center;gap:4px;min-height:31px;padding:0 9px;font-size:10px;display:inline-flex}.operational-order-history-meta{color:#64748b;margin:0;font-size:10px}.operational-order-history-list{gap:6px;display:grid}.operational-order-history-card{background:#eff6ff;border:1px solid #dbeafe;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:8px;display:flex}.operational-order-history-card>div{gap:3px;min-width:0;display:grid}.operational-order-history-card>div:last-child{justify-items:end}.operational-order-history-card b,.operational-order-history-card strong{color:#334155;font-size:11px}.operational-order-history-card small{color:#64748b;font-size:9px}.operational-order-history-card .text-button{width:auto;min-height:0;margin:0;padding:0;font-size:10px}.operational-order-history-pagination{color:#64748b;justify-content:space-between;align-items:center;gap:7px;font-size:10px;display:flex}.operational-order-history-pagination .secondary-button{align-items:center;gap:3px;min-height:30px;padding:0 8px;font-size:10px;display:inline-flex}@media (width<=620px){.operational-order-history-heading{flex-direction:column;align-items:stretch}.operational-order-history-heading .secondary-button{align-self:flex-start}.operational-order-history-card{flex-direction:column;align-items:flex-start}.operational-order-history-card>div:last-child{place-items:flex-start start}}.zendesk-reply-dispatch{border-radius:.875rem;margin-top:1rem;padding:1rem}.zendesk-reply-dispatch>header{justify-content:space-between;gap:1rem;display:flex}.zendesk-reply-dispatch h2,.zendesk-reply-dispatch h3,.zendesk-reply-dispatch h4{margin:0 0 .5rem}.zendesk-reply-dispatch p{font-size:.8125rem;line-height:1.5}.reply-dispatch-capability,.reply-dispatch-create,.reply-dispatch-list,.reply-dispatch-detail,.reply-dispatch-reconciliation{border:1px solid var(--border,#dce5e9);border-radius:.625rem;margin-top:1rem;padding:.875rem}.reply-dispatch-capability{background:color-mix(in srgb, var(--surface,#fff) 85%, #ccfbf1)}.reply-dispatch-capability p,.reply-dispatch-muted{color:var(--muted,#64748b)}.reply-dispatch-toggle,.reply-dispatch-candidate{align-items:flex-start;gap:.5rem;font-size:.8125rem;display:flex}.reply-dispatch-toggle input{width:auto;margin-top:.125rem}.reply-dispatch-create label,.reply-dispatch-detail>label,.reply-dispatch-review>label,.reply-dispatch-cancel label,.reply-dispatch-reconciliation label{gap:.375rem;margin-top:.75rem;font-size:.75rem;font-weight:700;display:grid}.zendesk-reply-dispatch input,.zendesk-reply-dispatch select,.zendesk-reply-dispatch textarea{box-sizing:border-box;border:1px solid var(--border,#cbd5e1);width:100%;min-width:0;color:inherit;background:var(--surface,#fff);font:inherit;border-radius:.5rem;padding:.5rem}.zendesk-reply-dispatch textarea{resize:vertical;min-height:5rem}.reply-dispatch-actions{flex-wrap:wrap;gap:.625rem;margin-top:.75rem;display:flex}.reply-dispatch-list ol{gap:.375rem;margin:0;padding-left:1.25rem;display:grid}.reply-dispatch-list .text-button{text-align:left}.reply-dispatch-pagination{align-items:center;gap:.75rem;margin-top:.75rem;font-size:.75rem;display:flex}.reply-dispatch-detail>header{justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.reply-dispatch-detail>header p{color:var(--muted,#64748b);margin:0}.reply-dispatch-success{color:#065f46;background:#d1fae5;border-radius:.5rem;padding:.625rem}.reply-dispatch-snapshot{background:#f8fafc;border-radius:.5rem;margin:.875rem 0;padding:.75rem}.reply-dispatch-snapshot dl{gap:.375rem;margin:.75rem 0 0;font-size:.75rem;display:grid}.reply-dispatch-snapshot dl div{grid-template-columns:minmax(7rem,.35fr) 1fr;gap:.5rem;display:grid}.reply-dispatch-snapshot dt{color:var(--muted,#64748b)}.reply-dispatch-snapshot dd{overflow-wrap:anywhere;margin:0}.reply-dispatch-review,.reply-dispatch-execute,.reply-dispatch-cancel{margin-top:1rem}.reply-dispatch-reconciliation fieldset{border:0;gap:.75rem;margin:.75rem 0 0;padding:0;display:grid}.reply-dispatch-reconciliation legend{padding:0;font-size:.8125rem;font-weight:700}.reply-dispatch-candidate{border:1px solid var(--border,#dce5e9);border-radius:.5rem;padding:.625rem}.reply-dispatch-candidate input{width:auto;margin-top:.125rem}.zendesk-reply-dispatch [role=alert]{color:#b91c1c}@media (width<=640px){.zendesk-reply-dispatch{padding:.75rem}.reply-dispatch-detail>header,.zendesk-reply-dispatch>header{flex-direction:column}.reply-dispatch-snapshot dl div{grid-template-columns:1fr;gap:.125rem}}.customer-review-context{border-top:1px solid var(--border,#dce5e9);margin-top:1rem;padding-top:1rem}.customer-review-context>header,.customer-review-source header,.customer-review-pages{justify-content:space-between;align-items:flex-start;gap:.75rem;display:flex}.customer-review-context h3,.customer-review-source h4,.customer-review-list h5{margin:0 0 .25rem}.customer-review-context p{font-size:.8125rem;line-height:1.5}.review-context-muted,.customer-review-source header p{color:var(--muted,#64748b)}.customer-review-sources{gap:.75rem;margin-top:.75rem;display:grid}.customer-review-source{border:1px solid var(--border,#dce5e9);border-radius:.625rem;padding:.75rem}.customer-review-source header>span{text-transform:uppercase;font-size:.6875rem}.customer-review-list{gap:.625rem;margin:.75rem 0 0;padding:0;list-style:none;display:grid}.customer-review-list li{background:#f8fafc;border-radius:.5rem;padding:.625rem}.customer-review-list li>div{justify-content:space-between;gap:.5rem;font-size:.75rem;display:flex}.customer-review-list strong{color:#b45309;letter-spacing:.08em}.customer-review-list span,.customer-review-list footer{color:var(--muted,#64748b);font-size:.6875rem}.customer-review-list p{white-space:pre-wrap;overflow-wrap:anywhere}.customer-review-pages{align-items:center;margin-top:.75rem;font-size:.75rem}.customer-review-context [role=alert]{color:#b91c1c}@media (width<=640px){.customer-review-context>header,.customer-review-source header,.customer-review-pages{flex-direction:column}.customer-review-pages{align-items:flex-start}}.revix-connections{border-radius:.875rem;margin-top:1rem;padding:1rem}.revix-connections h2,.revix-connections h3{margin:0 0 .5rem}.revix-connections p{font-size:.8125rem;line-height:1.5}.revix-capability,.revix-muted{color:var(--muted,#64748b)}.revix-connections>ol{gap:.625rem;margin:1rem 0;padding:0;list-style:none;display:grid}.revix-connections>ol>li,.revix-setup{border:1px solid var(--border,#dce5e9);border-radius:.625rem;padding:.75rem}.revix-connections>ol>li>div:first-child{gap:.2rem;display:grid}.revix-connections small{color:var(--muted,#64748b)}.revix-actions{flex-wrap:wrap;align-items:center;gap:.625rem;margin-top:.625rem;display:flex}.revix-actions label{align-items:center;gap:.4rem;font-size:.75rem;display:flex}.revix-setup{margin-top:1rem}.revix-setup label,.revix-connections form label{gap:.375rem;margin-top:.625rem;font-size:.75rem;font-weight:700;display:grid}.revix-connections input{border:1px solid var(--border,#cbd5e1);background:var(--surface,#fff);min-width:0;color:inherit;font:inherit;border-radius:.5rem;padding:.5rem}.revix-actions input{width:auto}.revix-connections [role=alert]{color:#b91c1c}.operations-report{border-radius:.875rem;margin-top:1rem;padding:1rem}.operations-heading,.operations-controls,.operations-summary,.operations-grid{gap:.75rem;display:flex}.operations-heading{justify-content:space-between;align-items:flex-start}.operations-heading h2,.operations-section h3,.operations-limitations h3,.operations-person h3{margin:0 0 .3rem}.operations-heading p,.operations-muted,.operations-imports p,.operations-limitations li{color:var(--muted,#64748b);font-size:.8125rem;line-height:1.45}.operations-controls{flex-wrap:wrap;align-items:end}.operations-controls label{color:var(--muted,#64748b);gap:.25rem;font-size:.6875rem;font-weight:700;display:grid}.operations-controls select{border:1px solid var(--border,#cbd5e1);min-height:39px;color:inherit;background:var(--surface,#fff);font:inherit;border-radius:.5rem;padding:0 .5rem}.operations-refresh{color:#0e7490;margin:.75rem 0 0;font-size:.75rem}.operations-summary,.operations-grid{grid-template-columns:repeat(2,minmax(0,1fr));margin-top:1rem;display:grid}.operations-person,.operations-section,.operations-limitations{border-top:1px solid var(--border,#dce5e9);padding-top:1rem}.operations-person{border:1px solid var(--border,#dce5e9);border-radius:.625rem;padding:.75rem}.operations-person header p{color:var(--muted,#64748b);margin:0;font-size:.75rem}.operations-workload{grid-template-columns:1fr 1fr;gap:.75rem;margin-top:.75rem;display:grid}.operations-workload h4{color:var(--muted,#64748b);text-transform:uppercase;margin:0;font-size:.6875rem}.operations-counts{grid-template-columns:repeat(2,minmax(0,1fr));gap:.5rem;margin:.75rem 0 0;display:grid}.operations-counts div,.operations-outcomes div{background:#f1f5f9cc;border-radius:.45rem;padding:.5rem}.operations-counts dt,.operations-outcomes dt{color:var(--muted,#64748b);font-size:.6875rem}.operations-counts dd,.operations-outcomes dd{color:var(--text,#1e293b);margin:.18rem 0 0;font-size:.875rem;font-weight:800}.operations-section{margin-top:1rem}.operations-people{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:.75rem;margin-top:.75rem;display:grid}.operations-table-wrap{border:1px solid var(--border,#dce5e9);border-radius:.5rem;margin-top:.75rem;overflow:auto}.operations-table-wrap table{min-width:260px}.operations-daily-chart{border-bottom:1px solid var(--border,#dce5e9);align-items:end;gap:2px;height:150px;margin-top:.75rem;padding:.5rem .25rem 1.25rem;display:flex}.operations-daily-chart>div{flex:1;align-items:end;min-width:5px;height:100%;display:grid}.operations-daily-chart i{background:linear-gradient(#2dd4bf,#0284c7);border-radius:3px 3px 0 0;display:block}.operations-daily-chart span{transform-origin:0 0;color:var(--muted,#64748b);white-space:nowrap;font-size:.5625rem;position:absolute;transform:translateY(1.1rem)rotate(-45deg)}.operations-daily-details{margin-top:.75rem}.operations-daily-details summary{color:#075985;cursor:pointer;font-size:.75rem;font-weight:700}.operations-outcomes{gap:.5rem;margin:1rem 0 .5rem;display:grid}.operations-imports{grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:.625rem;margin:.75rem 0 0;padding:0;list-style:none;display:grid}.operations-imports li{border:1px solid var(--border,#dce5e9);border-radius:.5rem;gap:.2rem;padding:.625rem;display:grid}.operations-imports span{color:#075985;background:#e0f2fe;border-radius:99px;width:max-content;padding:.12rem .4rem;font-size:.6875rem;font-weight:700}.operations-imports small{color:var(--muted,#64748b);font-size:.6875rem}.operations-imports p{margin:.2rem 0 0;font-size:.75rem}.operations-limitations{margin-top:1rem}.operations-limitations ul{margin:.5rem 0 0;padding-left:1.2rem}.operations-report [role=alert]{color:#b91c1c}@media (width<=700px){.operations-heading{flex-direction:column}.operations-summary,.operations-grid{grid-template-columns:1fr}.operations-controls{align-items:start}.operations-controls .secondary-button{width:auto;margin:0}.operations-counts{grid-template-columns:1fr 1fr}.operations-workload{grid-template-columns:1fr}.operations-daily-chart span{display:none}}.csat-survey-panel{border-top:1px solid var(--border,#dce5e9);margin-top:1rem;padding:1rem}.csat-survey-panel>header{justify-content:space-between;align-items:flex-start;gap:.75rem;display:flex}.csat-survey-panel h3,.csat-survey-panel h4{margin:0 0 .35rem}.csat-survey-panel p{font-size:.8125rem;line-height:1.45}.csat-survey-panel .text-button{width:auto;margin:0;padding:0}.csat-empty,.csat-link{border:1px solid var(--border,#dce5e9);border-radius:.625rem;margin-top:.75rem;padding:.75rem}.csat-muted{color:var(--muted,#64748b)}.csat-survey-details{margin-top:.75rem}.csat-survey-details dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:.5rem;margin:0;display:grid}.csat-survey-details dl div{background:#f1f5f9;border-radius:.45rem;padding:.5rem}.csat-survey-details dt{color:var(--muted,#64748b);font-size:.6875rem}.csat-survey-details dd{color:var(--text,#1e293b);margin:.15rem 0 0;font-size:.75rem;font-weight:700}.csat-survey-details section{margin-top:.75rem}.csat-survey-details section p{margin:.3rem 0}.csat-comment{white-space:pre-wrap;overflow-wrap:anywhere}.csat-survey-panel .secondary-button{width:auto;margin-top:.5rem}.csat-revoke{color:#b91c1c!important;margin-top:.75rem!important;display:block!important}.csat-link input{border:1px solid var(--border,#cbd5e1);background:var(--surface,#fff);width:100%;min-width:0;color:inherit;font:inherit;border-radius:.5rem;margin:.4rem 0;padding:.5rem}.csat-link>div{align-items:center;gap:.5rem;display:flex}.csat-link small{color:var(--muted,#64748b);font-size:.6875rem}.csat-survey-panel [role=alert]{color:#b91c1c}@media (width<=640px){.csat-survey-panel>header{flex-direction:column}.csat-survey-details dl{grid-template-columns:1fr}}.csat-feedback-page{color:#e2e8f0;background:linear-gradient(145deg,#0f172a,#083344);place-items:center;min-height:100vh;padding:1.5rem;display:grid}.csat-feedback-card{background:#0f172aad;border:1px solid #a5f3fc40;border-radius:1rem;width:min(100%,500px);padding:clamp(1.5rem,5vw,2.5rem);box-shadow:0 20px 50px #00000040}.csat-feedback-brand{color:#67e8f9;letter-spacing:.12em;font-size:.75rem;font-weight:800}.csat-feedback-card h1{color:#f8fafc;margin:.5rem 0 1rem;font-size:clamp(1.75rem,6vw,2.4rem)}.csat-feedback-card p,.csat-feedback-card legend,.csat-score-options label,.csat-comment-field{color:#e2e8f0}.csat-feedback-card p{line-height:1.5}.csat-feedback-card fieldset{border:0;margin:1.25rem 0 1rem;padding:0}.csat-feedback-card legend{margin-bottom:.5rem;font-size:.875rem;font-weight:700}.csat-score-options{grid-template-columns:repeat(5,1fr);gap:.5rem;display:grid}.csat-score-options label{cursor:pointer;border:1px solid #a5f3fc59;border-radius:.5rem;place-items:center;min-height:48px;display:grid;position:relative}.csat-score-options input{opacity:0;position:absolute}.csat-score-options label:has(input:checked){color:#082f49;background:#67e8f9}.csat-score-options label:focus-within{outline-offset:2px;outline:3px solid #facc15}.csat-comment-field{gap:.4rem;margin-top:1rem;font-size:.875rem;font-weight:700;display:grid}.csat-comment-field textarea{resize:vertical;color:#e2e8f0;min-height:100px;font:inherit;background:#0f172a80;border:1px solid #a5f3fc59;border-radius:.5rem;padding:.625rem}.csat-feedback-card small,.csat-feedback-muted{color:#bae6fd;font-size:.75rem}.csat-submit{color:#083344;width:100%;min-height:42px;font:inherit;background:#67e8f9;border:0;border-radius:.5rem;margin-top:1.25rem;font-weight:800}.csat-submit:disabled{opacity:.6}.csat-feedback-card [role=alert]{color:#fecaca}.csat-report{border-radius:.875rem;margin-top:1rem;padding:1rem}.csat-report>header{justify-content:space-between;align-items:flex-start;gap:.75rem;display:flex}.csat-report h2,.csat-report h3{margin:0 0 .35rem}.csat-report>header p,.csat-report-muted,.csat-report-card p,.csat-agent-details p,.csat-report-limits li{color:var(--muted,#64748b);font-size:.8125rem;line-height:1.45}.csat-report-controls{align-items:end;gap:.5rem;display:flex}.csat-report-controls label{color:var(--muted,#64748b);gap:.25rem;font-size:.6875rem;font-weight:700;display:grid}.csat-report-controls select{border:1px solid var(--border,#cbd5e1);min-height:39px;color:inherit;background:var(--surface,#fff);font:inherit;border-radius:.5rem;padding:0 .5rem}.csat-report-controls .secondary-button{width:auto;margin:0}.csat-report-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:.75rem;margin-top:1rem;display:grid}.csat-report-card{border:1px solid var(--border,#dce5e9);border-radius:.625rem;padding:.75rem}.csat-report-card>p{margin:.25rem 0}.csat-report-card dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:.5rem;margin:.75rem 0;display:grid}.csat-report-card dl div{background:#f1f5f9;border-radius:.45rem;padding:.5rem}.csat-report-card dt{color:var(--muted,#64748b);font-size:.6875rem}.csat-report-card dd{color:var(--text,#1e293b);margin:.15rem 0 0;font-size:.875rem;font-weight:800}.csat-score-counts{margin:0!important;font-size:.75rem!important}.csat-report-refresh{color:#0e7490;margin:.75rem 0 0;font-size:.75rem}.csat-agent-details,.csat-report-limits{border-top:1px solid var(--border,#dce5e9);margin-top:1rem;padding-top:1rem}.csat-agent-details summary{color:#075985;cursor:pointer;font-size:.8125rem;font-weight:700}.csat-report-table{border:1px solid var(--border,#dce5e9);border-radius:.5rem;margin-top:.75rem;overflow:auto}.csat-report-table table{min-width:560px}.csat-report-table td b,.csat-report-table td small{display:block}.csat-report [role=alert]{color:#b91c1c}@media (width<=700px){.csat-report>header{flex-direction:column}.csat-report-grid{grid-template-columns:1fr}.csat-report-controls{align-items:start}}.staff-management{max-width:1300px}.staff-header{margin-bottom:1rem}.staff-header h1,.staff-section h2,.staff-reauth h2,.staff-issued-link h3{margin:0 0 .35rem}.staff-header p:not(.eyebrow),.staff-section>p,.staff-reauth p,.staff-issued-link p,.staff-muted{color:#64748b;font-size:.8125rem;line-height:1.45}.staff-reauth,.staff-section{border-radius:.875rem;margin-bottom:1rem;padding:1rem}.staff-reauth label,.staff-invite-form label{color:#475569;gap:.35rem;font-size:.75rem;font-weight:700;display:grid}.staff-reauth input,.staff-invite-form input,.staff-invite-form select,.staff-table-wrap input,.staff-table-wrap select,.staff-issued-link input{color:#1e293b;min-width:0;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:.5rem;padding:.5rem}.staff-reauth input{width:min(100%,360px);margin-top:.35rem;display:block}.staff-error{color:#b91c1c;background:#fef2f2;border-radius:.5rem;margin:0 0 1rem;padding:.75rem;font-size:.8125rem}.staff-table-wrap{border:1px solid #dce5e9;border-radius:.625rem;margin-top:.75rem;overflow:auto}.staff-table-wrap table{min-width:760px}.staff-table-wrap td b,.staff-table-wrap td small{display:block}.staff-row-actions{align-items:center;gap:.5rem;display:flex}.staff-row-actions .text-button{width:auto;margin:0;padding:0}.staff-row-actions .secondary-button{width:auto;margin:0}.staff-check{align-items:center;gap:.4rem;font-size:.75rem;display:flex!important}.staff-pagination{color:#64748b;align-items:center;gap:.75rem;margin-top:.75rem;font-size:.75rem;display:flex}.staff-pagination .secondary-button{width:auto;margin:0}.staff-invite-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:.75rem;margin-top:.75rem;display:grid}.staff-invite-form .secondary-button{width:max-content;margin:0}.staff-issued-link{background:#ecfeff;border:1px solid #a5f3fc;border-radius:.625rem;margin-top:1rem;padding:.75rem}.staff-issued-link input{width:100%;margin:.5rem 0;display:block}.staff-issued-link .secondary-button{width:auto;margin:0}.staff-issued-link small{color:#64748b;margin-top:.5rem;font-size:.6875rem;display:block}.staff-danger{color:#b91c1c!important}@media (width<=700px){.staff-invite-form{grid-template-columns:1fr}.staff-invite-form .secondary-button{width:100%}.staff-reauth,.staff-section{padding:.875rem}}.staff-invitation-page{color:#334155;background:#f0fdfa;place-items:center;min-height:100vh;padding:1.5rem;display:grid}.staff-invitation-card{background:#ffffffe0;border:1px solid #bae6fd;border-radius:1rem;width:min(100%,520px);padding:clamp(1.5rem,5vw,2.5rem);box-shadow:0 20px 50px #082f491f}.staff-invitation-brand{color:#0e7490;letter-spacing:.12em;margin:0;font-size:.75rem;font-weight:800}.staff-invitation-card h1{color:#0f172a;margin:.5rem 0 1rem;font-size:clamp(1.75rem,6vw,2.4rem)}.staff-invitation-card p{line-height:1.5}.staff-invitation-card form{gap:1rem;margin-top:1.25rem;display:grid}.staff-invitation-card label{color:#334155;gap:.4rem;font-size:.875rem;font-weight:700;display:grid}.staff-invitation-card input{color:#0f172a;min-width:0;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:.5rem;padding:.65rem}.staff-invitation-card fieldset{border:1px solid #bae6fd;border-radius:.625rem;gap:.6rem;margin:0;padding:.8rem;display:grid}.staff-invitation-card legend{color:#334155;padding:0 .25rem;font-size:.8125rem;font-weight:800}.staff-invitation-radio{align-items:center;gap:.5rem;font-size:.8125rem!important;display:flex!important}.staff-invitation-radio input{min-width:auto;padding:0}.staff-invitation-muted{color:#64748b;font-size:.8125rem}.staff-invitation-submit{color:#fff;min-height:42px;font:inherit;background:linear-gradient(135deg,#0d9488,#0284c7);border:0;border-radius:.5rem;justify-content:center;align-items:center;padding:0 1rem;font-weight:800;text-decoration:none;display:inline-flex}.staff-invitation-submit:disabled{opacity:.6}.staff-invitation-card [role=alert]{color:#b91c1c}.claim-filings-panel{border-top:1px solid #dce5e9;margin-top:1rem;padding-top:1rem}.claim-filings-heading,.claim-filings-edit>div,.claim-filing-card header{justify-content:space-between;align-items:flex-start;gap:.75rem;display:flex}.claim-filings-heading h3,.claim-filing-card h4,.claim-filings-edit h4{margin:.15rem 0}.claim-filings-heading p:not(.eyebrow),.claim-filing-card header p:not(.eyebrow),.claim-filings-muted,.claim-filings-provenance,.claim-filings-empty{color:#64748b;font-size:.78rem;line-height:1.45}.claim-filings-form{background:#f8fdff;border:1px solid #bae6fd;border-radius:.75rem;grid-template-columns:repeat(2,minmax(0,1fr));gap:.7rem;margin:1rem 0;padding:1rem;display:grid}.claim-filings-form label{color:#475569;gap:.3rem;font-size:.74rem;font-weight:700;display:grid}.claim-filings-form input,.claim-filings-form select,.claim-filings-form textarea{color:#1e293b;min-width:0;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:.45rem;padding:.5rem}.claim-filings-form textarea{resize:vertical;min-height:72px}.claim-filings-wide{grid-column:1/-1}.claim-filings-validation{color:#b45309;grid-column:1/-1;margin:0;font-size:.75rem}.claim-filings-list{gap:.75rem;margin-top:1rem;display:grid}.claim-filing-card{background:#ffffffb8;border:1px solid #dce5e9;border-radius:.75rem;padding:.875rem}.claim-filing-card header{margin-bottom:.75rem}.claim-filing-card header p{margin:.2rem 0}.claim-filing-status{color:#334155;text-align:center;background:#e2e8f0;border-radius:999px;justify-content:center;max-width:150px;padding:.24rem .45rem;font-size:.67rem;font-weight:800;display:inline-flex}.status-paid,.status-approved{color:#166534;background:#dcfce7}.status-rejected{color:#991b1b;background:#fee2e2}.status-information_required{color:#92400e;background:#fef3c7}.claim-filing-card dl{grid-template-columns:repeat(3,minmax(0,1fr));gap:.55rem;margin:.7rem 0;display:grid}.claim-filing-card dl div{min-width:0}.claim-filing-card dt{color:#64748b;font-size:.67rem}.claim-filing-card dd{color:#334155;overflow-wrap:anywhere;margin:.15rem 0 0;font-size:.78rem}.claim-filings-provenance{margin:.65rem 0}.claim-filing-card .text-button{padding:0}.claim-filing-card details{border-top:1px solid #e2e8f0;margin-top:.75rem;padding-top:.65rem;font-size:.75rem}.claim-filing-card summary{cursor:pointer;font-weight:700}.claim-filing-card ol{gap:.4rem;margin:.6rem 0 0;padding-left:1.1rem;display:grid}.claim-filing-card li small{color:#64748b;display:block}.claim-filings-pagination{color:#64748b;align-items:center;gap:.65rem;margin-top:.8rem;font-size:.75rem;display:flex}.claim-filings-pagination .secondary-button{width:auto;margin:0}.claim-filings-edit{margin:1rem 0}.claim-filings-edit>div{align-items:center}.claim-filings-edit .text-button{padding:0}@media (width<=700px){.claim-filings-heading,.claim-filing-card header{display:block}.claim-filings-heading .secondary-button{width:100%;margin-top:.75rem}.claim-filings-form{grid-template-columns:1fr}.claim-filing-card dl{grid-template-columns:repeat(2,minmax(0,1fr))}}.claim-source-panel{border-top:1px solid #dce5e9;margin-top:1rem;padding-top:1rem}.claim-source-panel>header,.claim-source-actions,.claim-source-provider>div{justify-content:space-between;align-items:flex-start;gap:.7rem;display:flex}.claim-source-panel h3,.claim-source-observation h4,.claim-source-provider h5{margin:.15rem 0}.claim-source-panel header p:not(.eyebrow),.claim-source-muted,.claim-source-limit,.claim-source-link small,.claim-source-sync small{color:#64748b;font-size:.78rem;line-height:1.45}.claim-source-actions{align-items:center}.claim-source-actions .secondary-button,.claim-source-actions .text-button{width:auto;margin:0}.claim-source-unlink{color:#b91c1c}.claim-source-link,.claim-source-sync,.claim-source-observation,.claim-source-unlinked,.claim-source-link-form{background:#ffffffad;border:1px solid #dce5e9;border-radius:.7rem;margin-top:.8rem;padding:.8rem}.claim-source-link p{margin:0 0 .2rem}.claim-source-sync>div{align-items:center;gap:.5rem;display:flex}.claim-source-state{color:#334155;background:#e2e8f0;border-radius:999px;padding:.2rem .45rem;font-size:.66rem;font-weight:800;display:inline-flex}.source-current,.source-connected{color:#166534;background:#dcfce7}.source-error{color:#991b1b;background:#fee2e2}.source-queued,.source-checking{color:#92400e;background:#fef3c7}.claim-source-sync small{margin-top:.3rem;display:block}.claim-source-stale{color:#92400e;margin:.65rem 0 0;font-size:.76rem;line-height:1.45}.claim-source-observation>small{color:#64748b;margin-bottom:.7rem;font-size:.72rem;display:block}.claim-source-observation dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:.55rem;margin:.75rem 0;display:grid}.claim-source-observation dt{color:#64748b;font-size:.68rem}.claim-source-observation dd{color:#334155;overflow-wrap:anywhere;margin:.15rem 0 0;font-size:.78rem}.claim-source-observation dd small{color:#64748b;display:block}.claim-source-provider{border-top:1px solid #e2e8f0;margin-top:.9rem;padding-top:.75rem}.claim-source-provider h5{font-size:.82rem}.claim-source-provider ul{gap:.45rem;margin:.6rem 0 0;padding-left:1rem;display:grid}.claim-source-provider li b,.claim-source-provider li small{font-size:.75rem;display:block}.claim-source-provider li small{color:#64748b}.claim-source-limit{margin:.7rem 0 0}.claim-source-link-form{gap:.6rem;display:grid}.claim-source-link-form label{color:#475569;gap:.3rem;font-size:.74rem;font-weight:700;display:grid}.claim-source-link-form select{color:#1e293b;min-width:0;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:.45rem;padding:.5rem}.claim-source-link-form .primary-button{width:max-content;margin:0}@media (width<=700px){.claim-source-panel>header{display:block}.claim-source-actions{margin-top:.75rem}.claim-source-actions .secondary-button{flex:1}.claim-source-observation dl{grid-template-columns:1fr}.claim-source-link-form .primary-button{width:100%}}*,:before,:after,::backdrop{--tw-border-spacing-x:0;--tw-border-spacing-y:0;--tw-translate-x:0;--tw-translate-y:0;--tw-rotate:0;--tw-skew-x:0;--tw-skew-y:0;--tw-scale-x:1;--tw-scale-y:1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness:proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:#3b82f680;--tw-ring-offset-shadow:0 0 #0000;--tw-ring-shadow:0 0 #0000;--tw-shadow:0 0 #0000;--tw-shadow-colored:0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }*,:before,:after{box-sizing:border-box;border:0 solid #e5e7eb}:before,:after{--tw-content:""}html,:host{-webkit-text-size-adjust:100%;tab-size:4;font-feature-settings:normal;font-variation-settings:normal;-webkit-tap-highlight-color:transparent;font-family:ui-sans-serif,system-ui,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji;line-height:1.5}body{line-height:inherit;margin:0}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-feature-settings:normal;font-variation-settings:normal;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}button,input,optgroup,select,textarea{font-feature-settings:inherit;font-variation-settings:inherit;font-family:inherit;font-size:100%;font-weight:inherit;line-height:inherit;letter-spacing:inherit;color:inherit;margin:0;padding:0}button,select{text-transform:none}button,input:where([type=button]),input:where([type=reset]),input:where([type=submit]){-webkit-appearance:button;background-color:#0000;background-image:none}:-moz-focusring{outline:auto}:-moz-ui-invalid{box-shadow:none}progress{vertical-align:baseline}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}summary{display:list-item}blockquote,dl,dd,h1,h2,h3,h4,h5,h6,hr,figure,p,pre{margin:0}fieldset{margin:0;padding:0}legend{padding:0}ol,ul,menu{margin:0;padding:0;list-style:none}dialog{padding:0}textarea{resize:vertical}input::-moz-placeholder{opacity:1;color:#9ca3af}textarea::-moz-placeholder{opacity:1;color:#9ca3af}input::placeholder,textarea::placeholder{opacity:1;color:#9ca3af}button,[role=button]{cursor:pointer}:disabled{cursor:default}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}[hidden]:where(:not([hidden=until-found])){display:none}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.visible{visibility:visible}.order-1{order:1}.table{display:table}.contents{display:contents}.hidden{display:none}.gap-1{gap:.25rem}.gap-2{gap:.5rem}.filter{filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}.transition{transition-property:color,background-color,border-color,text-decoration-color,fill,stroke,opacity,box-shadow,transform,filter,-webkit-backdrop-filter,backdrop-filter;transition-duration:.15s;transition-timing-function:cubic-bezier(.4,0,.2,1)}:root{color:#334155;font-synthesis:none;background:#f8fafc;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:radial-gradient(circle at 96% -5%,#cffafe 0,#0000 25rem),radial-gradient(circle at 3% 100%,#e0f2fe 0,#0000 24rem),#f8fafc;min-width:320px;min-height:100vh;margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,a:focus-visible{outline-offset:2px;outline:3px solid #06b6d4}a{color:#0284c7}h1,h2,h3,p{margin-top:0}h1,h2,h3{color:#1e293b;letter-spacing:-.02em}p{line-height:1.5}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.eyebrow{color:#0891b2;letter-spacing:.11em;margin-bottom:5px;font-size:10px;font-weight:800}.muted{color:#64748b;font-size:13px}.glass-panel{-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);background:#ffffffb3;border:1px solid #ffffffb8;box-shadow:0 8px 16px #0f172a14,inset 0 1px #fffc}.brand-mark{color:#fff;background:linear-gradient(135deg,#2dd4bf,#06b6d4,#3b82f6);border-radius:10px;place-items:center;width:32px;height:32px;font-weight:800;display:grid;box-shadow:0 6px 13px #06b6d447}.fullscreen-state{text-align:center;place-content:center;justify-items:center;gap:10px;min-height:100vh;padding:24px;display:grid}.fullscreen-state h1{margin:8px 0 0;font-size:22px}.fullscreen-state p{color:#64748b}.login-shell{grid-template-columns:minmax(0,1.1fr) minmax(420px,.9fr);min-height:100vh;display:grid}.login-hero{color:#fff;background:linear-gradient(145deg,#0f172af5,#082f49e6),radial-gradient(circle at 20% 18%,#06b6d4,#0000 30rem);flex-direction:column;justify-content:space-between;min-height:100%;padding:clamp(32px,6vw,88px);display:flex}.brand-lockup{color:#e2e8f0;letter-spacing:.08em;align-items:center;gap:10px;font-size:12px;font-weight:700;line-height:1.25;display:flex}.login-hero h1{color:#f8fafc;max-width:560px;margin-bottom:16px;font-size:clamp(38px,5vw,64px);line-height:1.04}.login-hero p:not(.eyebrow){color:#cbd5e1;max-width:500px;margin:0;font-size:17px}.login-footnote{color:#94a3b8!important;font-size:12px!important}.login-form-wrap{place-items:center;padding:32px;display:grid}.login-card{border-radius:22px;width:min(100%,420px);padding:36px}.login-card h2{margin-bottom:8px;font-size:28px}.login-card label,.context-pane label{color:#475569;gap:6px;margin-top:16px;font-size:12px;font-weight:700;display:grid}.login-card input,.context-pane select{color:#0f172a;background:#ffffffb3;border:1px solid #cbd5e1;border-radius:9px;width:100%;padding:10px 11px;font-weight:400}.primary-button,.secondary-button,.text-button{border:0;border-radius:9px;justify-content:center;align-items:center;min-height:39px;padding:0 15px;font-size:13px;font-weight:750;transition:transform .15s,box-shadow .15s,background .15s;display:inline-flex}.primary-button{color:#fff;background:linear-gradient(135deg,#14b8a6,#06b6d4,#3b82f6);width:100%;margin-top:23px;box-shadow:0 7px 15px #06b6d440}.primary-button:not(:disabled):hover{transform:translateY(-1px);box-shadow:0 10px 20px #06b6d452}.primary-button.compact{width:auto;margin:0}.secondary-button{color:#075985;background:#ecfeff;border:1px solid #a5f3fc}.text-button{color:#0369a1;background:0 0;width:100%;margin-top:12px}.form-error{color:#b91c1c;background:#fef2f2;border-radius:8px;margin:14px 0 0;padding:9px 10px;font-size:12px}.app-shell{grid-template-columns:232px minmax(0,1fr);height:100vh;display:grid;overflow:hidden}.sidebar{z-index:5;color:#cbd5e1;-webkit-backdrop-filter:blur(24px);backdrop-filter:blur(24px);background:#0f172af0;flex-direction:column;padding:14px 10px;display:flex;box-shadow:2px 0 16px #0f172a1f}.sidebar-brand{color:#e2e8f0;letter-spacing:.05em;align-items:center;gap:9px;padding:7px 9px 29px;font-size:13px;font-weight:600;display:flex}.sidebar-brand strong{color:#67e8f9}.sidebar nav{gap:3px;display:grid}.nav-item{color:#94a3b8;text-align:left;background:0 0;border:0;border-radius:9px;align-items:center;gap:11px;width:100%;min-height:40px;padding:0 10px;font-size:13px;font-weight:650;text-decoration:none;display:flex}.nav-item:hover{color:#e2e8f0;background:#94a3b81a}.nav-item.active{color:#ecfeff;background:linear-gradient(90deg,#14b8a638,#06b6d41a);box-shadow:inset 2px 0 #2dd4bf}.nav-count{color:#cffafe;text-align:center;background:#06b6d433;border-radius:10px;min-width:20px;margin-left:auto;padding:2px 5px;font-size:10px}.sidebar-bottom{margin-top:auto}.staff-summary{border-top:1px solid #94a3b826;align-items:center;gap:9px;margin:0 5px 7px;padding:10px 5px;display:flex}.staff-summary b,.staff-summary small{display:block}.staff-summary b{color:#e2e8f0;font-size:12px}.staff-summary small{color:#94a3b8;margin-top:3px;font-size:10px}.signout{color:#94a3b8}.main-workspace{min-width:0;overflow:auto}.topbar{z-index:4;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);background:#f8fafcb3;border-bottom:1px solid #cbd5e1bf;justify-content:space-between;align-items:center;min-height:59px;padding:0 22px;display:flex;position:sticky;top:0}.topbar-title{gap:1px;display:grid}.topbar-title .eyebrow{margin:0;font-size:9px}.topbar-location{color:#475569;font-size:15px;font-weight:750}.topbar-actions{align-items:center;gap:12px;display:flex}.tenant-status{color:#475569;align-items:center;gap:7px;font-size:12px;display:flex}.status-dot{background:#22c55e;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 3px #22c55e1f}.avatar{color:#075985;background:#e0f2fe;border-radius:50%;flex:none;place-items:center;width:29px;height:29px;font-size:10px;font-weight:800;display:inline-grid}.avatar.teal{color:#ecfeff;background:linear-gradient(135deg,#0d9488,#0284c7)}.avatar.large{width:40px;height:40px;font-size:12px}.icon-button,.mobile-menu,.mobile-close{color:#475569;background:0 0;border:0;border-radius:8px;place-items:center;width:34px;height:34px;display:inline-grid}.icon-button:hover,.mobile-menu:hover{background:#e2e8f0}.mobile-menu,.mobile-close{display:none}.demo-banner{color:#075985;background:#ecfeff;border-bottom:1px solid #a5f3fc;align-items:center;gap:8px;min-height:34px;padding:7px 23px;font-size:12px;font-weight:650;display:flex}.inbox-page{grid-template-columns:minmax(290px,360px) minmax(650px,1fr);gap:12px;height:calc(100vh - 93px);padding:12px;display:grid;overflow:hidden}.inbox-list-pane,.detail-pane,.detail-empty{border-radius:16px;min-height:0;overflow:hidden}.inbox-list-pane{flex-direction:column;display:flex}.pane-header{justify-content:space-between;align-items:center;padding:18px 16px 10px;display:flex}.pane-header h1{margin:0;font-size:22px}.view-tabs{gap:3px;padding:0 11px 12px;display:flex;overflow-x:auto}.view-tabs button{color:#64748b;background:0 0;border:0;border-radius:7px;flex:none;padding:6px 7px;font-size:11px;font-weight:750}.view-tabs button[aria-selected=true]{color:#075985;background:#e0f2fe}.view-tabs button span{color:#94a3b8;margin-left:3px}.search-field{color:#64748b;background:#ffffffb3;border:1px solid #cbd5e1;border-radius:9px;align-items:center;gap:7px;margin:0 14px;padding:0 9px;display:flex}.search-field input{color:#1e293b;background:0 0;border:0;outline:0;width:100%;min-width:0;height:34px;font-size:12px}.filter-row{border-bottom:1px solid #e2e8f0;gap:7px;padding:9px 14px 10px;display:flex}.filter-row select{color:#475569;background:#fff;border:1px solid #cbd5e1;border-radius:7px;width:50%;padding:6px;font-size:11px}.ticket-list{min-height:0;overflow:auto}.ticket-row{color:#475569;text-align:left;background:0 0;border:0;border-bottom:1px solid #e2e8f0;gap:9px;width:100%;padding:12px 14px;display:flex}.ticket-row:hover{background:#f0f9ffcc}.ticket-row.selected{background:#ecfeff;box-shadow:inset 3px 0 #06b6d4}.ticket-row.unread .ticket-subject,.ticket-row.unread b{color:#0f172a;font-weight:800}.ticket-row-copy{flex:1;min-width:0}.ticket-row-heading,.ticket-row-meta{align-items:center;gap:6px;display:flex}.ticket-row-heading{justify-content:space-between}.ticket-row-heading b{color:#334155;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.ticket-row time{color:#94a3b8;flex:none;font-size:10px}.ticket-subject,.ticket-preview{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.ticket-subject{color:#334155;margin-top:3px;font-size:12px}.ticket-preview{color:#94a3b8;margin:3px 0 7px;font-size:11px}.urgent-marker{color:#dc2626;font-size:10px;font-weight:800}.badge{color:#475569;letter-spacing:.02em;background:#e2e8f0;border-radius:99px;align-items:center;width:max-content;padding:2px 6px;font-size:9px;font-weight:800;display:inline-flex}.badge.success{color:#166534;background:#dcfce7}.badge.danger{color:#b91c1c;background:#fee2e2}.badge.warning{color:#b45309;background:#fef3c7}.detail-pane{flex-direction:column;display:flex}.detail-empty{color:#64748b;text-align:center;align-content:center;justify-items:center;padding:32px;display:grid}.detail-empty h2{margin:10px 0 5px;font-size:18px}.detail-empty p{margin:0;font-size:13px}.ticket-toolbar{border-bottom:1px solid #e2e8f0;justify-content:space-between;align-items:start;gap:14px;padding:18px 21px 12px;display:flex}.ticket-toolbar h2{max-width:620px;margin:0;font-size:19px;line-height:1.25}.toolbar-status{gap:7px;display:flex}.toolbar-status label{color:#64748b;letter-spacing:.04em;gap:3px;font-size:9px;font-weight:800;display:grid}.toolbar-status select{color:#334155;background:#fff;border:1px solid #cbd5e1;border-radius:7px;min-width:79px;padding:5px;font-size:11px}.inline-error{margin:9px 19px 0}.detail-grid{flex:1;grid-template-columns:minmax(360px,1fr) minmax(230px,300px);min-height:0;display:grid}.conversation-column{border-right:1px solid #e2e8f0;flex-direction:column;min-height:0;display:flex}.conversation{flex:1;min-height:0;padding:18px 21px;overflow:auto}.message{background:#f1f5f9;border-radius:11px;max-width:82%;margin-bottom:13px;padding:11px 12px}.message.agent{color:#ecfeff;background:linear-gradient(135deg,#0f766e,#0284c7);margin-left:auto}.message.system{background:0 0;border:1px dashed #cbd5e1;max-width:100%}.message-meta{flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:6px;font-size:10px;display:flex}.message-meta b{font-size:11px}.message-meta span,.message-meta time{opacity:.7}.message p{white-space:pre-wrap;margin:0;font-size:13px}.attachment-list{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.attachment-list span{background:#ffffff24;border-radius:5px;align-items:center;gap:4px;padding:4px 6px;font-size:10px;display:flex}.draft-history{border-top:1px solid #e2e8f0;margin-top:18px;padding-top:15px}.saved-draft{background:#ecfeff;border:1px dashed #67e8f9;border-radius:9px;margin-top:8px;padding:10px}.saved-draft p{color:#155e75;white-space:pre-wrap;margin:6px 0;font-size:12px}.saved-draft small{color:#64748b;font-size:10px}.compose-section{background:#f8fafcc7;border-top:1px solid #e2e8f0;gap:6px;padding:13px 17px;display:grid}.compose-tabs{color:#64748b;align-items:center;gap:14px;font-size:11px;font-weight:700;display:flex}.compose-tabs span{align-items:center;gap:5px;display:flex}.compose-section textarea{resize:vertical;color:#1e293b;background:#fff;border:1px solid #cbd5e1;border-radius:8px;width:100%;min-height:54px;padding:8px;font-size:12px}.compose-footer{justify-content:space-between;align-items:center;gap:10px;display:flex}.compose-footer small{color:#64748b;font-size:10px}.context-pane{background:#f8fafc80;min-height:0;overflow:auto}.context-pane section{border-bottom:1px solid #e2e8f0;padding:14px 16px}.context-pane section:last-child{border:0}.context-pane h3{margin-bottom:10px;font-size:12px}.customer-head{gap:9px;display:flex}.customer-head h3{margin:1px 0 3px;font-size:14px}.customer-head a,.customer-head p{color:#64748b;margin:0;font-size:10px;display:block}.customer-head a{color:#0284c7}.context-stats{grid-template-columns:1fr 1fr;gap:5px;margin-top:13px;display:grid}.context-stats span{color:#64748b;background:#f1f5f9;border-radius:7px;padding:7px;font-size:9px}.context-stats b{color:#334155;text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.context-pane label{margin-top:8px}.context-pane select{padding:6px;font-size:11px}.order-card{background:#f1f5f9;border-radius:8px;gap:4px;margin-top:7px;padding:8px;display:grid}.order-card>span{justify-content:space-between;align-items:center;gap:8px;display:flex}.order-card b{color:#334155;font-size:11px}.order-card small{color:#64748b;font-size:9px}.linked-item{color:#475569;flex-wrap:wrap;align-items:center;gap:5px;margin:6px 0 0;font-size:11px;display:flex}.linked-item small{color:#94a3b8}.activity{gap:10px;margin:0;padding:0;list-style:none;display:grid}.activity li{grid-template-columns:8px 1fr;gap:7px;display:grid}.activity li>span{background:#22c55e;border-radius:50%;width:7px;height:7px;margin-top:5px}.activity p{color:#475569;margin:0;font-size:11px}.activity small{color:#94a3b8;font-size:9px}.standard-page{max-width:1300px;margin:0 auto;padding:27px}.page-header{justify-content:space-between;align-items:flex-end;margin-bottom:20px;display:flex}.page-header h1{margin:0 0 5px;font-size:27px}.page-header p:not(.eyebrow){color:#64748b;max-width:650px;margin:0;font-size:13px}.loading,.page-state,.empty-state{color:#64748b;text-align:center;align-content:center;place-items:center;min-height:180px;padding:24px;font-size:13px;display:grid}.loading{justify-content:center;gap:8px;min-height:110px;display:flex}.loading span{border:2px solid #bae6fd;border-top-color:#0891b2;border-radius:50%;width:15px;height:15px;animation:.75s linear infinite spin}.page-state h2,.empty-state h3{margin:10px 0 4px;font-size:16px}.page-state p,.empty-state p{margin:0}.data-table-wrap{border-radius:14px;overflow:auto}table{border-collapse:collapse;background:#ffffff80;width:100%;font-size:12px}th{color:#64748b;letter-spacing:.04em;text-align:left;text-transform:uppercase;border-bottom:1px solid #cbd5e1;padding:11px 13px;font-size:10px}td{color:#475569;vertical-align:top;border-bottom:1px solid #e2e8f0;padding:12px 13px}td b,td small{display:block}td b{color:#334155;font-size:12px}td small{color:#94a3b8;margin-top:4px;font-size:10px}.warning-text{color:#b45309}.knowledge-search{max-width:440px;margin:0 0 16px}.knowledge-grid{grid-template-columns:repeat(auto-fill,minmax(245px,1fr));gap:12px;display:grid}.knowledge-card{border-radius:13px;flex-direction:column;min-height:180px;padding:17px;display:flex}.knowledge-card>div{justify-content:space-between;align-items:center;display:flex}.article-category{color:#64748b;font-size:10px}.knowledge-card h2{margin:14px 0 6px;font-size:16px}.knowledge-card p{color:#64748b;margin:0;font-size:12px}.knowledge-card footer{color:#94a3b8;flex-wrap:wrap;gap:7px;margin-top:auto;padding-top:16px;font-size:9px;display:flex}.metric-grid{grid-template-columns:repeat(4,1fr);gap:11px;display:grid}.metric-card{border-radius:13px;flex-direction:column;justify-content:space-between;min-height:102px;padding:15px;display:flex}.metric-card span{color:#64748b;font-size:11px;font-weight:700}.metric-card b{color:#1e293b;letter-spacing:-.04em;font-size:25px}.metric-card.warning b{color:#b45309}.metric-card.danger b{color:#dc2626}.report-grid{grid-template-columns:1.3fr 1fr;gap:12px;margin-top:12px;display:grid}.report-card{border-radius:13px;min-height:210px;padding:17px}.report-card h2{margin-bottom:16px;font-size:16px}.bar-list{gap:13px;display:grid}.bar-list>div{grid-template-columns:80px 1fr 34px;align-items:center;gap:8px;font-size:11px;display:grid}.bar-list i{background:linear-gradient(90deg,#2dd4bf,#06b6d4,#3b82f6);border-radius:9px;grid-area:1/2;height:8px;display:block}.bar-list b{text-align:right;grid-area:1/3}.response-list{gap:12px;display:grid}.response-list div{border-bottom:1px solid #e2e8f0;justify-content:space-between;padding-bottom:11px;display:flex}.response-list dt{color:#64748b;font-size:12px}.response-list dd{color:#1e293b;margin:0;font-size:13px;font-weight:800}.integration-list{gap:10px;display:grid}.integration-card{border-radius:13px;grid-template-columns:42px 1fr auto;align-items:start;gap:13px;padding:16px;display:grid}.integration-icon{color:#0e7490;background:#cffafe;border-radius:10px;place-items:center;width:38px;height:38px;display:grid}.integration-copy>div:first-child{align-items:center;gap:8px;display:flex}.integration-copy h2{margin:0;font-size:15px}.integration-copy p{color:#64748b;margin:5px 0 10px;font-size:12px}.capability-list{flex-wrap:wrap;gap:6px;display:flex}.capability-list span{color:#475569;background:#f1f5f9;border-radius:5px;align-items:center;gap:3px;padding:3px 5px;font-size:10px;display:flex}.integration-state{color:#94a3b8;text-align:right;justify-items:end;gap:7px;font-size:10px;display:grid}.integration-state span{color:#b45309;font-weight:700}@keyframes spin{to{transform:rotate(1turn)}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}@media (prefers-reduced-transparency:reduce){.glass-panel,.sidebar,.topbar{-webkit-backdrop-filter:none;backdrop-filter:none;background:#f1f5f9}.sidebar{background:#0f172a}}@media (width<=1050px){.inbox-page{grid-template-columns:310px minmax(470px,1fr)}.detail-grid{grid-template-columns:minmax(330px,1fr) 245px}.context-pane section{padding:12px}.topbar{padding:0 15px}}@media (width<=820px){.app-shell{grid-template-columns:1fr}.sidebar{width:232px;transition:transform .2s;position:fixed;top:0;bottom:0;left:0;transform:translate(-105%)}.sidebar-open{transform:translate(0)}.sidebar-scrim{z-index:4;background:#0f172a59;border:0;position:fixed;inset:0}.mobile-menu,.mobile-close{display:inline-grid}.mobile-close{color:#e2e8f0;margin-left:auto}.topbar{padding:0 12px}.inbox-page{grid-template-columns:285px minmax(540px,1fr)}.tenant-status{display:none}.standard-page{padding:20px 15px}.metric-grid{grid-template-columns:repeat(2,1fr)}}@media (width<=620px){.login-shell{grid-template-columns:1fr}.login-hero{min-height:250px;padding:28px}.login-hero h1{font-size:34px}.login-hero p:not(.eyebrow){font-size:14px}.login-footnote{display:none}.login-form-wrap{padding:18px}.login-card{padding:26px}.inbox-page{height:auto;padding:8px;display:block;overflow:visible}.inbox-list-pane{height:calc(100vh - 110px)}.detail-pane,.detail-empty,.topbar-actions .icon-button{display:none}.demo-banner{padding:7px 12px}.metric-grid,.report-grid{grid-template-columns:1fr}.page-header{margin-bottom:15px}.integration-card{grid-template-columns:38px 1fr}.integration-state{text-align:left;grid-column:2;justify-items:start}.data-table-wrap{border-radius:0;margin:0 -15px}.knowledge-grid{grid-template-columns:1fr}}.zendesk-panel{border-radius:14px;margin-bottom:14px;overflow:hidden}.zendesk-heading{border-bottom:1px solid #e2e8f0;justify-content:space-between;align-items:flex-start;gap:16px;padding:18px;display:flex}.zendesk-heading>div:first-child{align-items:flex-start;gap:11px;display:flex}.zendesk-heading .integration-icon{flex:none}.zendesk-heading h2{margin:0 0 3px;font-size:17px}.zendesk-heading p:not(.eyebrow){color:#64748b;margin:0;font-size:12px}.zendesk-heading>div:last-child{justify-items:end;gap:6px;display:grid}.zendesk-heading small{color:#94a3b8;font-size:10px}.management-notice{color:#475569;background:#f8fafc;border-bottom:1px solid #e2e8f0;margin:0;padding:10px 18px;font-size:12px}.zendesk-config{border-bottom:1px solid #e2e8f0;padding:18px}.zendesk-config h3,.import-section h3{margin:0 0 4px;font-size:14px}.zendesk-config>div>p,.import-section-heading p{color:#64748b;margin:0;font-size:12px}.zendesk-fields{grid-template-columns:1fr 1.2fr 1.2fr;gap:9px;margin-top:13px;display:grid}.zendesk-fields label,.import-launch label{color:#475569;gap:5px;font-size:10px;font-weight:800;display:grid}.zendesk-fields input,.import-launch input,.import-launch select{color:#1e293b;background:#fff;border:1px solid #cbd5e1;border-radius:8px;min-width:0;padding:8px;font-size:12px}.verification-result{color:#166534;align-items:center;gap:6px;margin:12px 0 0;font-size:12px;display:flex}.zendesk-actions{gap:8px;margin-top:13px;display:flex}.zendesk-actions .secondary-button,.run-actions .secondary-button,.import-launch .primary-button{gap:5px}.import-section{padding:18px}.import-section-heading{justify-content:space-between;align-items:flex-start;gap:18px;display:flex}.import-section-heading .eyebrow{margin-bottom:4px}.import-launch{flex-wrap:wrap;justify-content:end;align-items:end;gap:7px;display:flex}.import-launch .primary-button{width:auto;margin:0;display:inline-flex}.import-section>.form-error{margin:12px 0 0}.import-section>.management-notice{border:1px solid #cbd5e1;border-radius:8px;margin:12px 0 0;padding:9px 10px}.import-runs{gap:8px;margin-top:14px;display:grid}.import-run{background:#f8fafccc;border:1px solid #e2e8f0;border-radius:9px;padding:11px}.run-main{justify-content:space-between;align-items:center;gap:14px;display:flex}.run-main>div:first-child{-moz-column-gap:7px;grid-template-columns:auto 1fr;align-items:center;column-gap:7px;display:grid}.run-main>div:first-child b{color:#334155;font-size:12px}.run-main>div:first-child small{color:#94a3b8;grid-column:1/-1;margin-top:5px;font-size:10px}.run-counts{gap:10px;display:flex}.run-counts span{color:#64748b;white-space:nowrap;font-size:10px}.run-counts b{color:#334155}.reconciliation{color:#9a3412;background:#fff7ed;border-radius:6px;align-items:center;gap:6px;margin:10px 0 0;padding:7px 8px;font-size:11px;display:flex}.run-actions{justify-content:end;margin-top:10px;display:flex}.run-actions .secondary-button{min-height:32px;padding:0 10px}@media (width<=720px){.zendesk-fields{grid-template-columns:1fr}.zendesk-heading,.import-section-heading{flex-direction:column}.zendesk-heading>div:last-child{justify-items:start}.import-launch{justify-content:start}.run-main{flex-direction:column;align-items:flex-start}.run-counts{flex-wrap:wrap}}.detail-back{color:#0369a1;background:0 0;border:0;align-items:center;gap:4px;margin:0 0 7px;padding:0;font-size:11px;font-weight:750;display:none}.import-pagination{justify-content:end;align-items:center;gap:9px;margin-top:12px;display:flex}.import-pagination span{color:#64748b;font-size:11px}.import-pagination .secondary-button{min-height:32px;padding:0 10px}@media (width<=620px){.inbox-list-pane.mobile-hidden{display:none}.detail-pane.mobile-visible{height:calc(100vh - 110px);display:flex}.detail-pane:not(.mobile-visible){display:none}.detail-pane.mobile-visible .detail-grid{grid-template-columns:1fr;overflow:auto}.detail-pane.mobile-visible .conversation-column{border-bottom:1px solid #e2e8f0;border-right:0;min-height:440px}.detail-pane.mobile-visible .context-pane{overflow:visible}.detail-back{display:inline-flex}.detail-pane.mobile-visible .ticket-toolbar{padding:13px 15px 10px}.detail-pane.mobile-visible .toolbar-status{align-self:flex-end}.detail-pane.mobile-visible .context-pane{background:#f8fafc80}}.operational-context{background:#ecfeff4d}.context-section-heading{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.context-section-heading h3{margin-bottom:3px}.context-section-heading p{color:#64748b;margin:0;font-size:10px}.context-section-heading .secondary-button{white-space:nowrap;gap:4px;min-height:31px;padding:0 9px;font-size:11px}.live-context-result{gap:9px;margin-top:11px;display:grid}.context-fetched{color:#94a3b8;font-size:9px}.provider-context{border-top:1px solid #dbeafe;padding-top:9px}.provider-context>div{justify-content:space-between;align-items:center;gap:7px;display:flex}.provider-context>div>b{color:#334155;font-size:11px}.provider-context p{margin:7px 0 0;font-size:11px}.context-provider-error{color:#b91c1c}.match-method{color:#64748b;margin-top:5px;font-size:9px;display:block}.live-order-card,.live-rma-card{background:#eff6ff;border-radius:8px;gap:4px;margin-top:7px;padding:8px;display:grid}.live-order-card>span{justify-content:space-between;align-items:center;gap:6px;display:flex}.live-order-actions{justify-content:space-between;align-items:center;gap:7px;display:flex}.live-order-actions .text-button,.operational-order-detail .text-button{width:auto;min-height:0;margin:0;padding:0;font-size:10px}.live-order-card b,.live-rma-card b{color:#334155;font-size:11px}.live-order-card small,.live-rma-card small{color:#64748b;font-size:9px}.live-rma-card{grid-template-columns:14px 1fr auto;align-items:start}.operational-order-detail{border-top:1px solid #a5f3fc;gap:8px;margin-top:11px;padding-top:11px;display:grid}.operational-order-detail h4{color:#475569;letter-spacing:.04em;text-transform:uppercase;margin:4px 0 -3px;font-size:10px}.order-detail-summary{color:#475569;flex-wrap:wrap;align-items:center;gap:6px;font-size:10px;display:flex}.order-detail-summary b{color:#334155;font-size:12px}.order-detail-summary small{color:#64748b}.order-detail-list{gap:6px;margin:0;padding:0;list-style:none;display:grid}.order-detail-list li{background:#f1f5f9;border-radius:7px;gap:2px;padding:7px;display:grid}.order-detail-list b{color:#334155;font-size:10px}.order-detail-list small,.operational-order-detail address{color:#64748b;font-size:9px;font-style:normal}.operational-order-detail address{background:#f1f5f9;border-radius:7px;gap:2px;padding:7px;display:grid}.use-order-button{width:max-content;min-height:32px;margin-top:3px;padding:0 10px;font-size:11px}.context-limitation{color:#64748b;background:#f1f5f9;border-radius:6px;padding:6px 7px;font-size:10px!important}.provider-connection-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:14px;display:grid}.provider-connection-card{border-radius:13px;min-width:0;padding:16px;overflow:hidden}.provider-card-heading{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.provider-card-heading>div{align-items:flex-start;gap:9px;display:flex}.provider-card-heading h2{margin:1px 0 3px;font-size:15px}.provider-card-heading p{overflow-wrap:anywhere;color:#64748b;margin:0;font-size:10px}.provider-connection-card .capability-list{margin-top:10px}.provider-verified{color:#94a3b8;margin-top:8px;font-size:9px;display:block}.provider-connection-card .management-notice{border-top:1px solid #e2e8f0;border-bottom:0;margin:12px -16px -16px}.provider-connection-form{gap:9px;margin-top:12px;display:grid}.provider-connection-form label{color:#475569;gap:5px;font-size:10px;font-weight:800;display:grid}.provider-connection-form input{color:#1e293b;background:#fff;border:1px solid #cbd5e1;border-radius:8px;min-width:0;padding:8px;font-size:12px}@media (width<=720px){.provider-connection-grid{grid-template-columns:1fr}.context-section-heading{flex-direction:column}.context-section-heading .secondary-button{align-self:flex-start}}.security-card,.recovery-codes{border-radius:14px;max-width:760px;margin-bottom:14px;padding:19px}.security-card-heading{align-items:flex-start;gap:11px;display:flex}.security-card-heading>div:nth-child(2){flex:1}.security-card-heading h2,.recovery-codes h2{margin:1px 0 4px;font-size:17px}.security-card-heading p,.recovery-codes>p:not(.eyebrow){color:#64748b;margin:0;font-size:12px}.security-form{flex-wrap:wrap;align-items:end;gap:10px;margin-top:17px;display:flex}.security-form label,.mfa-enrollment>label{color:#475569;flex:220px;gap:5px;font-size:11px;font-weight:800;display:grid}.security-form input,.mfa-enrollment>label input{color:#1e293b;background:#fff;border:1px solid #cbd5e1;border-radius:8px;min-width:0;padding:9px;font-size:12px}.security-form .primary-button{margin:0}.mfa-enrollment{border-top:1px solid #e2e8f0;margin-top:17px;padding-top:17px}.mfa-enrollment h3{margin:0 0 4px;font-size:14px}.mfa-enrollment>small{color:#64748b;margin-top:7px;font-size:10px;display:block}.setup-link{width:max-content;margin-top:8px;text-decoration:none}.mfa-enrollment .security-form{max-width:340px;display:grid}.security-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.security-actions .primary-button{width:auto;margin:0}.recovery-form .secondary-button{min-height:38px}.recovery-codes{background:#ecfeffb3;border-color:#a5f3fc}.recovery-codes ol{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;margin:14px 0;padding:0;list-style:none;display:grid}.recovery-codes li{color:#164e63;background:#fff;border:1px solid #bae6fd;border-radius:7px;padding:7px 9px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;font-weight:750}.security-actions .secondary-button{gap:5px}.confirmation-check{color:#475569;align-items:flex-start;gap:8px;margin-top:15px;font-size:12px;display:flex}.confirmation-check input{margin-top:2px}.clear-recovery{color:#475569;width:auto;margin-top:9px;padding:0;text-decoration:underline}@media (width<=620px){.security-card,.recovery-codes{padding:16px}.security-card-heading{flex-wrap:wrap}.security-card-heading>.badge{margin-left:49px}.security-form{display:grid}.security-form .primary-button,.security-form .secondary-button{width:100%}.recovery-codes ol{grid-template-columns:1fr}}.shipping-case-create{background:#fff7eda6}.shipping-case-create .secondary-button{white-space:nowrap;min-height:31px;padding:0 9px;font-size:11px}.case-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin-top:12px;display:grid}.case-form label{color:#475569;gap:5px;font-size:10px;font-weight:800;display:grid}.case-form input,.case-form select,.claim-notes textarea{color:#1e293b;background:#fff;border:1px solid #cbd5e1;border-radius:8px;min-width:0;padding:8px;font-size:12px}.case-form .primary-button,.case-form .secondary-button{width:max-content;margin:0}.case-form-error{grid-column:1/-1}.claims-layout{grid-template-columns:minmax(0,1fr) minmax(290px,370px);align-items:start;gap:12px;display:grid}.claim-row-button{width:100%;color:inherit;text-align:left;background:0 0;border:0;padding:0}.claim-row-button:hover b{color:#0284c7;text-decoration:underline}.selected-claim-row{background:#ecfeff}.claim-drawer{border-radius:14px;max-height:calc(100vh - 95px);padding:16px;position:sticky;top:76px;overflow:auto}.claim-drawer-heading{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.claim-drawer-heading h2{margin:0 0 3px;font-size:19px}.claim-drawer-heading p:not(.eyebrow){color:#64748b;margin:0;font-size:11px}.claim-drawer-heading .text-button{width:auto;margin:0;padding:0}.claim-readonly{color:#475569;background:#f1f5f9;border-radius:8px;flex-wrap:wrap;gap:6px;margin:13px 0;padding:10px;font-size:10px;display:flex}.claim-readonly span{width:100%}.claim-drawer .case-form{border-top:1px solid #e2e8f0;grid-template-columns:1fr;padding-top:13px}.claim-notes,.claim-source-context,.claim-activity{border-top:1px solid #e2e8f0;margin-top:16px;padding-top:14px}.claim-notes h3,.claim-source-context h3,.claim-activity h3{margin-bottom:8px;font-size:13px}.claim-notes textarea{resize:vertical;width:100%;min-height:72px}.claim-notes .primary-button{margin-top:8px}.claim-source-context p{color:#475569;margin:6px 0;font-size:11px}.claim-source-context .badge{vertical-align:middle}@media (width<=900px){.claims-layout{grid-template-columns:1fr}.claim-drawer{max-height:none;position:static}.case-form{grid-template-columns:1fr}}.attachment-list .attachment-item{align-items:center}.attachment-list .attachment-download{color:inherit;text-underline-offset:2px;align-items:center;gap:3px;text-decoration:underline;display:inline-flex}.attachment-list .attachment-status{color:#ffffffb8;font-size:10px}.provider-connection-stack{gap:12px;display:grid}.returns-import-panel{border-radius:13px;padding:15px}.returns-import-heading h3{margin:0 0 4px;font-size:14px}.returns-import-heading p:not(.eyebrow){color:#64748b;margin:0;font-size:11px}.returns-import-launch{justify-content:start;margin-top:12px}.returns-import-panel .management-notice{border:1px solid #cbd5e1;border-radius:8px;margin:12px 0 0;padding:9px 10px}.returns-import-panel .empty-state{min-height:125px}.returns-import-panel .import-runs{margin-top:12px}.external-actions{background:#f0fdfa85}.external-actions h4{color:#475569;letter-spacing:.04em;text-transform:uppercase;margin:12px 0 7px;font-size:10px}.external-actions .management-notice,.external-actions .action-capability-ready{border-radius:7px;margin:10px 0;padding:7px 8px;font-size:10px}.action-capability-ready{color:#166534;background:#dcfce7}.external-action-list{gap:5px;display:grid}.external-action-row{color:#475569;text-align:left;background:#fff;border:1px solid #dbeafe;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;width:100%;padding:8px;display:flex}.external-action-row.selected{background:#ecfeff;border-color:#22d3ee}.external-action-row b,.external-action-row small{display:block}.external-action-row b{color:#334155;font-size:10px}.external-action-row small{color:#64748b;margin-top:2px;font-size:9px}.dor-draft-form,.external-action-detail{border-top:1px solid #a5f3fc;gap:8px;margin-top:12px;padding-top:11px;display:grid}.dor-draft-form label,.dor-draft-form fieldset,.review-actions label{color:#475569;gap:4px;font-size:10px;font-weight:800;display:grid}.dor-draft-form select,.dor-draft-form input,.dor-draft-form textarea,.review-actions textarea{color:#1e293b;min-width:0;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:7px;padding:7px;font-size:11px}.dor-draft-form fieldset{border:1px solid #dbeafe;border-radius:7px;padding:7px}.dor-draft-form legend{padding:0 3px}.dor-draft-form .check-label{align-items:center;gap:5px;margin-top:4px;font-weight:600;display:flex}.dor-draft-notes{grid-column:1/-1}.dor-draft-notes textarea,.review-actions textarea{resize:vertical;min-height:58px}.external-action-detail{background:#ffffff9e;border-radius:9px;padding:10px}.external-action-detail h4{margin:4px 0}.frozen-review{gap:5px;display:grid}.frozen-review pre{color:#334155;white-space:pre-wrap;overflow-wrap:anywhere;background:#f1f5f9;border-radius:7px;max-height:180px;margin:0;padding:8px;font-size:9px;overflow:auto}.review-actions{gap:7px;display:grid}.review-actions>div{flex-wrap:wrap;gap:6px;display:flex}.review-actions .secondary-button,.review-actions .text-button,.external-action-detail .secondary-button{min-height:31px;padding:0 9px;font-size:10px}.execution-state{gap:6px;display:grid}.execution-state small{color:#64748b;font-size:9px}.action-cancel{width:max-content;margin:0;padding:0;font-size:10px}.action-history{gap:6px;margin:0;padding:0;list-style:none;display:grid}.action-history li{background:#f1f5f9;border-radius:7px;gap:2px;padding:7px;display:grid}.action-history b{color:#334155;font-size:10px}.action-history small{color:#64748b;font-size:9px}.list-pagination{color:#64748b;border-top:1px solid #e2e8f0;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;padding:9px 12px;font-size:10px;display:flex}.list-pagination .secondary-button{min-height:31px;padding:0 10px;font-size:11px}.claims-layout .list-pagination{background:#ffffff8c;border:1px solid #e2e8f0;border-radius:9px;margin-top:10px}.reconciliation-panel{background:#fff7ed;border:1px solid #fed7aa;border-radius:8px;gap:8px;padding:10px;display:grid}.reconciliation-panel h4{margin:2px 0 3px}.reconciliation-panel p:not(.form-error):not(.management-notice){color:#7c2d12;margin:0;font-size:10px}.reconciliation-panel .secondary-button{width:max-content;min-height:31px;padding:0 9px;font-size:10px}.reconciliation-limits{background:#ffffffad;border-radius:6px;padding:7px 8px}.reconciliation-panel .management-notice{background:#ffffff8c;border:1px solid #fed7aa;border-radius:6px;margin:0;padding:7px 8px}.reconciliation-form{gap:8px;display:grid}.reconciliation-form fieldset{border:1px solid #fdba74;border-radius:7px;gap:6px;margin:0;padding:8px;display:grid}.reconciliation-form legend{color:#9a3412;padding:0 3px;font-size:10px;font-weight:800}.reconciliation-candidate{color:#475569;background:#ffffffb3;border:1px solid #fed7aa;border-radius:6px;grid-template-columns:auto 1fr;align-items:start;gap:7px;padding:7px;font-size:10px;display:grid}.reconciliation-candidate.mismatch{color:#7c2d12;background:#fff}.reconciliation-candidate input{margin-top:2px}.reconciliation-candidate b,.reconciliation-candidate small{display:block}.reconciliation-candidate b{color:#334155;font-size:10px}.reconciliation-candidate small{color:#64748b;margin-top:2px;font-size:9px}.reconciliation-candidate ul{color:#64748b;grid-template-columns:repeat(2,minmax(0,1fr));gap:2px 7px;margin:5px 0 0;padding:0;font-size:9px;list-style:none;display:grid}.reconciliation-candidate .mismatch-codes{color:#b91c1c}.reconciliation-candidate .verified-candidate{color:#166534}.reconciliation-form>label{color:#7c2d12;gap:4px;font-size:10px;font-weight:800;display:grid}.reconciliation-form textarea{color:#1e293b;min-height:58px;font:inherit;resize:vertical;background:#fff;border:1px solid #fdba74;border-radius:7px;padding:7px;font-size:11px}.knowledge-toolbar{border-radius:12px;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;padding:8px;display:flex}.knowledge-mode{gap:3px;display:flex}.knowledge-mode button{color:#64748b;background:0 0;border:0;border-radius:7px;min-height:32px;padding:0 10px;font-size:11px;font-weight:750}.knowledge-mode button[aria-selected=true]{color:#075985;background:#e0f2fe}.knowledge-toolbar .secondary-button{width:auto;min-height:32px;padding:0 10px;font-size:11px}.knowledge-search-row{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:13px;display:flex}.knowledge-search-row .knowledge-search{flex:290px;margin:0}.knowledge-search-row select,.knowledge-search-row>input{color:#334155;background:#fff;border:1px solid #cbd5e1;border-radius:8px;min-width:125px;min-height:34px;padding:0 8px;font-size:11px}.knowledge-retrieval-note{color:#075985;background:#ecfeff;border-radius:8px;margin:0 0 13px;padding:8px 10px;font-size:11px}.knowledge-layout{grid-template-columns:minmax(0,1fr) minmax(360px,470px);align-items:start;gap:12px;display:grid}.knowledge-card{text-align:left;border:1px solid #ffffffb8}.knowledge-card.selected{border-color:#22d3ee;box-shadow:inset 3px 0 #06b6d4,0 8px 16px #0f172a14}.knowledge-detail{border-radius:14px;gap:11px;max-height:calc(100vh - 96px);padding:16px;display:grid;position:sticky;top:76px;overflow:auto}.knowledge-detail-heading{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.knowledge-detail-heading h2{margin:1px 0 4px;font-size:18px}.knowledge-detail-heading p:not(.eyebrow){color:#64748b;margin:0;font-size:10px}.knowledge-detail-heading .text-button,.knowledge-archive .text-button{width:auto;min-height:0;margin:0;padding:0;font-size:10px}.knowledge-meta{color:#64748b;border-bottom:1px solid #e2e8f0;flex-wrap:wrap;gap:5px;padding-bottom:10px;font-size:10px;display:flex}.knowledge-meta span:not(.badge){background:#f1f5f9;border-radius:5px;padding:2px 5px}.knowledge-form{gap:10px;display:grid}.knowledge-form h2{margin:1px 0 3px;font-size:16px}.knowledge-form .context-section-heading .text-button{width:auto;min-height:0;margin:0;padding:0;font-size:10px}.knowledge-fields{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.knowledge-fields label,.knowledge-fields fieldset,.knowledge-review label,.knowledge-archive label{color:#475569;gap:4px;font-size:10px;font-weight:800;display:grid}.knowledge-fields input,.knowledge-fields textarea,.knowledge-fields select,.knowledge-review textarea,.knowledge-archive textarea{color:#1e293b;min-width:0;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:7px;padding:7px;font-size:11px}.knowledge-fields textarea{resize:vertical;min-height:56px}.knowledge-fields label:nth-child(4) textarea{min-height:180px}.knowledge-wide{grid-column:1/-1}.knowledge-fields fieldset{border:1px solid #dbeafe;border-radius:7px;padding:7px}.knowledge-fields legend{padding:0 3px}.knowledge-fields .check-label{align-items:center;gap:5px;font-weight:600;display:flex}.knowledge-fields small{color:#64748b;font-size:9px;font-weight:600}.knowledge-live-notice{color:#075985;background:#ecfeff;border-radius:7px;margin:0;padding:8px;font-size:10px}.knowledge-read{gap:7px;display:grid}.knowledge-read h3,.knowledge-review h3,.knowledge-revisions h3{color:#475569;margin:0;font-size:12px}.knowledge-read p{color:#64748b;margin:0;font-size:11px}.knowledge-read pre{color:#334155;max-height:240px;font:inherit;white-space:pre-wrap;background:#f1f5f9;border-radius:7px;margin:0;padding:8px;font-size:11px;overflow:auto}.knowledge-review,.knowledge-archive,.knowledge-revisions{border-top:1px solid #e2e8f0;gap:7px;padding-top:11px;display:grid}.knowledge-review textarea,.knowledge-archive textarea{resize:vertical;min-height:56px}.knowledge-review>div{flex-wrap:wrap;gap:6px;display:flex}.knowledge-review .secondary-button{min-height:31px;padding:0 9px;font-size:10px}.knowledge-revisions ol{gap:6px;margin:0;padding:0;list-style:none;display:grid}.knowledge-revisions li{background:#f1f5f9;border-radius:7px;gap:3px;padding:7px;display:grid}.knowledge-revisions li>div{justify-content:space-between;align-items:center;gap:6px;display:flex}.knowledge-revisions b{color:#334155;font-size:10px}.knowledge-revisions small,.knowledge-revisions p{color:#64748b;margin:0;font-size:9px}@media (width<=980px){.knowledge-layout{grid-template-columns:1fr}.knowledge-detail{max-height:none;position:static}.knowledge-fields{grid-template-columns:1fr}.knowledge-wide{grid-column:auto}}@media (width<=620px){.knowledge-toolbar{flex-direction:column;align-items:flex-start}.knowledge-search-row{display:grid}.knowledge-search-row select,.knowledge-search-row>input,.knowledge-mode{width:100%}.knowledge-mode button{flex:1}.knowledge-card{min-height:150px}}.knowledge-result-content summary,.knowledge-revisions summary{cursor:pointer;color:#0369a1;padding:6px 0;font-size:11px;font-weight:700}.knowledge-result-content pre,.knowledge-revisions pre{white-space:pre-wrap;overflow-wrap:anywhere;max-height:280px;font:inherit;color:#334155;margin:6px 0;font-size:12px;line-height:1.6;overflow:auto}.security-required-shell{max-width:1060px;margin:0 auto;padding:24px}.security-required-shell>header{justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.security-required-shell .page-layout{padding:0}.security-required-notice{border:1px solid var(--border);border-radius:12px;margin-bottom:24px;padding:16px}@media (width<=600px){.security-required-shell{padding:16px}}.claim-queue-tabs{flex-wrap:wrap;margin-bottom:16px}.claim-queue-filters{grid-template-columns:minmax(220px,2fr) repeat(2,minmax(140px,1fr));gap:16px;margin-bottom:12px;display:grid}.claim-queue-filters label{gap:6px;font-size:12px;font-weight:600;display:grid}.claim-queue-filters input,.claim-queue-filters select{color:#334155;min-width:0;min-height:36px;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:8px 10px}.claim-queue-help{margin-bottom:20px;font-size:12px}.claims-layout:not(:has(.claim-drawer)){grid-template-columns:minmax(0,1fr)}.claims-layout>*{min-width:0}@media (width<=900px){.claims-layout{grid-template-columns:minmax(0,1fr)}}@media (width<=700px){.claim-queue-filters{grid-template-columns:1fr}}